FAQ

Longevity+ Shop – FAQ

🧬 Are the products safe to use?

Yes – all our products are manufactured under controlled conditions and tested for quality and purity. However, they are not approved as medicinal products and are intended for research and educational purposes only. Always handle responsibly and consult a healthcare professional if unsure.

📦 Do I need to refrigerate the products?

Some of our products (especially peptides) require refrigeration after opening. Please refer to the storage instructions on each product page or packaging.

🌍 Do you ship internationally?

Yes, we ship worldwide. Please note that customs regulations vary, and it's the customer’s responsibility to ensure that products are permitted in their country. We cannot issue refunds for packages held or rejected by customs.

📆 How long will it take to receive my order?

Orders are typically processed within 2–4 business days. Delivery time depends on your location and shipping method. International orders may take longer due to customs processing.

🔄 Can I return or exchange a product?

Due to the sensitive nature of our products, all sales are final. We do not accept returns or exchanges once an order has been shipped. If your item arrives damaged or incorrect, contact us immediately upon delivery.

💳 What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment options provided at checkout.

📲 Can I get support via WhatsApp?

Yes! You can reach us via WhatsApp at +44 078 939 27587 for quick questions or order-related inquiries.

⚠️ Legal Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. By purchasing, you accept full responsibility for their use and confirm that you understand their intended purpose.